Privacy Policy

Privacy Policy

Introduction

At https://centennial-christian-counseling-therapy.denvermentalhealthcare.com, we prioritize your privacy and data security as core values. This comprehensive Privacy Policy outlines our practices regarding the handling of personal information in alignment with various international data protection regulations, ensuring your rights and safeguards are respected.

Scope

This policy encompasses all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party sites, apps, or services accessed through links on our platform. These entities have their own privacy policies governing data collection and usage.

Processing Activities

This policy guides how we interact with users who:

  1. Utilize our applications and services as authorized users.
  2. Visit our websites linked to this Privacy Policy.
  3. Engage with us through communications such as newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect various categories of personal information, including but not limited to:

  • Account Information: Details required to set up and manage user accounts, such as names, usernames, and passwords.
  • Payment Information: Data related to financial transactions, including payment method details and billing addresses.
  • Financial Information: Records of transactions, spending patterns, and account balances (if provided).
  • Purchase Information: Details about products or services purchased from us, including quantities, dates, and prices.
  • Mobile Device Identifiers: Unique device identifiers that help us recognize your device and preferences.
  • Location Data: Information about your geographical location, obtained through various technologies like GPS.
  • Feedback: Comments, suggestions, reviews, and responses provided by users to improve our services.
  • Social Media Information: Data from social media platforms when users choose to connect their accounts with us.
  • Product Information: Preferences, ratings, and interactions related to products or services we offer.

We collect this data through direct user input, interaction with our services, and automated technologies such as cookies and tracking pixels. Additionally, we may receive personal information from third parties who assist in providing our services, adhering to their respective privacy policies.

Cookies

We employ cookies for enhanced user experience and analytics purposes:

  • Strictly Necessary: These cookies are essential for basic functionalities like login and account management.
  • Preference: They remember users’ choices and preferences, improving site navigation.
  • Analytics: Used to collect aggregated data about our website visitors, helping us understand user behavior.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data based on legal requirements and the original purpose for collection:

  • Data required for compliance with law or regulatory obligations is retained until the obligation expires.
  • Information used for internal record-keeping or analytics may be stored indefinitely but anonymized to protect user privacy.
  • Once the data is no longer needed for the above purposes, we delete or permanently anonymize it from our systems and secure data storage.

Security Measures

We have implemented robust security measures to safeguard personal data:

  • Encryption: All communications between your browser and our servers are encrypted using SSL/TLS technology.
  • Secure Processing: We engage trusted third-party processors who adhere to strict data protection standards to handle sensitive information on our behalf.

Children’s Privacy

We do not knowingly collect personal data from individuals under the age of 18. If you believe we have collected such data by mistake, please contact us at the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: The right to request access to and receive information about the personal data we hold about you.
  • Rectification: The ability to request corrections or amendments if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Under certain conditions, you can ask us to delete your personal data from our systems.
  • Restriction: Limiting the use or processing of your data for specific purposes.
  • Portability: Obtaining a copy of your data in a structured, commonly used format and transferring it to another controller.
  • Objection: Objecting to the processing of your data for specific or all purposes.
  • Non-Discrimination: You have the right to take legal action if you believe we have discriminated against you based on certain personal characteristics.
  • Data Protection Appeals/Complaints: The right to lodge a complaint with a supervisory authority if you believe your privacy rights have been infringed upon.

To exercise any of these rights, please contact our Data Privacy Officer using the details provided below. We will respond to your request promptly and in accordance with applicable law.

Changes to Policy

We may update this policy from time to time to reflect changes in our practices or regulatory requirements. Any modifications will be posted on this page, and the updated version will specify the effective date of the changes. We encourage users to review this page periodically for any updates.

Contact Information

For inquiries, unsubscribe requests, data-related questions, or to exercise your rights regarding personal data:

Email: contact@centennial-christian-counseling-therapy.denvermentalhealthcare.com

Mail: Centennial Christian Counseling Therapy, [Address], [City, State, ZIP Code]